---
title: "Shep Hyken: Show Up Early and Stay Late"
description: Shep Hyken had his own driver at age 14 and has been performing, writing, speaking, and helping leaders at companies grow through better training.
image: https://thesaleswhisperer.com/hubfs/Blog_Featured_Images/pexels-6005007.jpg
---

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 Feb 25, 2014

# Shep Hyken: Show Up Early and Stay Late

![Picture of Wes Schaeffer](https://thesaleswhisperer.com/hs-fs/hubfs/Wes%20Schaeffer%2c%20The%20Sales%20Whisperer%20black%20white.png?width=50&name=Wes%20Schaeffer%2c%20The%20Sales%20Whisperer%20black%20white.png) [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer)

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**About Shep Hyken**

#### **Tools To Thrive**

- **[Make Your Marketing Magnetic](https://www.charm-offensive.co.uk/ref/63/)**: This is where it all began for me. You can attract qualified, eager buyers like clockwork when you master the concepts in [this valuable program](https://www.charm-offensive.co.uk/ref/63/).

#### **Subscribe to [The Sales Podcast](https://www.thesaleswhisperer.com/podcast)**

Share your appreciation for this episode by letting my guest and [me](https://x.com/fixerwes) know on X.

Thank you for checking out this session of The Sales Whisperer® podcast. If you haven’t done so already, I would love if you left a quick rating and review of the podcast on [iTunes](https://itunes.apple.com/us/podcast/sales-whisperer-sales-marketing/id655310847?mt=2) by clicking on the link below! It would be extremely helpful for the show!

Now go sell something.

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[The Sales Podcast](https://thesaleswhisperer.com/blog/topic/the-sales-podcast), [Closing the Sale](https://thesaleswhisperer.com/blog/topic/closing-the-sale), [Ryan Stewman](https://thesaleswhisperer.com/blog/topic/ryan-stewman)

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## [The Boss, Heather Havenwood, Shares How To Get It Done](https://thesaleswhisperer.com/blog/sexy-boss-heather-ann-havenwood)

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Sell The Sizzle & Package Yourself To Win The Sale Sales Tips you'll learn in The Sales Podcast......

[Read more](https://thesaleswhisperer.com/blog/sexy-boss-heather-ann-havenwood)

[![How To Start a Software Business — AI-powered sales insights from Wes Schaeffer, The Sales Whisperer](https://thesaleswhisperer.com/hs-fs/hubfs/Blog_Featured_Images/pexels-16323394.jpg?height=200&name=pexels-16323394.jpg)](https://thesaleswhisperer.com/blog/hamid-shojaee-entrepreneur)

[The Sales Podcast](https://thesaleswhisperer.com/blog/topic/the-sales-podcast)

## [How To Start a Software Business (PureChat's Hamid Shojaee)](https://thesaleswhisperer.com/blog/hamid-shojaee-entrepreneur)

![Picture of Wes Schaeffer](https://thesaleswhisperer.com/hs-fs/hubfs/Wes%20Schaeffer%2c%20The%20Sales%20Whisperer%20black%20white.png?width=50&name=Wes%20Schaeffer%2c%20The%20Sales%20Whisperer%20black%20white.png) [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer) 

 Oct 07, 2015

While titles are easy, hear what this successful entrepreneur says is the key to growth...

[Read more](https://thesaleswhisperer.com/blog/hamid-shojaee-entrepreneur)

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