---
title: Appear Bigger Than You Are With Smith AI
description: Artificial Intelligence can help humans answer your phones and provide live chat to your prospects and customers. See how with Maddy Martin of Smith AI.
image: https://thesaleswhisperer.com/hubfs/Blog_Featured_Images/pexels-2457186.jpg
---
[Skip to content](https://thesaleswhisperer.com/blog/smith-ai#main-content)
[](https://www.thesaleswhisperer.com/)
- Work With Me
Show submenu for Work With Me
- [Fix Your Follow-Up](https://thesaleswhisperer.com/follow-up)
- [Best Day Ever](https://thesaleswhisperer.com/best-day-ever)
- [HANK The AI](https://thesaleswhisperer.com/hank)
- [12 Weeks To Peak™](https://thesaleswhisperer.com/12-weeks-to-peak)
- [48-Hour Fix](https://thesaleswhisperer.com/48-hour-fix)
- [Start](https://thesaleswhisperer.com/start)
- [Blog](https://thesaleswhisperer.com/blog)
- [The Daily](https://thesaleswhisperer.com/daily)
- [Speaking](https://thesaleswhisperer.com/sales-keynote-speaker)
- [Podcast](https://thesaleswhisperer.com/podcast)
Show submenu for Podcast
- [Podcast Guests](https://thesaleswhisperer.com/podcast-guests)
- [About](https://thesaleswhisperer.com/about)
Open main navigation
Close main navigation
- Work With Me
Show submenu for Work With Me
- [Fix Your Follow-Up](https://thesaleswhisperer.com/follow-up)
- [Best Day Ever](https://thesaleswhisperer.com/best-day-ever)
- [HANK The AI](https://thesaleswhisperer.com/hank)
- [12 Weeks To Peak™](https://thesaleswhisperer.com/12-weeks-to-peak)
- [48-Hour Fix](https://thesaleswhisperer.com/48-hour-fix)
- [Start](https://thesaleswhisperer.com/start)
- [Blog](https://thesaleswhisperer.com/blog)
- [The Daily](https://thesaleswhisperer.com/daily)
- [Speaking](https://thesaleswhisperer.com/sales-keynote-speaker)
- [Podcast](https://thesaleswhisperer.com/podcast)
Show submenu for Podcast
- [Podcast Guests](https://thesaleswhisperer.com/podcast-guests)
- [About](https://thesaleswhisperer.com/about)
- [Get The Daily](https://thesaleswhisperer.com/daily)
[Get The Daily](https://thesaleswhisperer.com/daily)
Jun 13, 2025
# Appear Bigger Than You Are With Smith AI
 [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer)
Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://thesaleswhisperer.com/blog/smith-ai) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://thesaleswhisperer.com/blog/smith-ai) [Twitter icon](https://twitter.com/intent/tweet?url=https://thesaleswhisperer.com/blog/smith-ai) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://thesaleswhisperer.com/blog/smith-ai) [envelope icon](mailto:?body=https://thesaleswhisperer.com/blog/smith-ai)
## Use Artificial Intelligence To Provide Better Customer Support
**.**
---
---
***[\[ LISTEN NOW ON APPLE PODCASTS \]](https://itunes.apple.com/us/podcast/the-sales-whisperer-wes-schaeffer-hosts-the-sales-podcast/id655310847?mt=2)***
## [Sales Tips](https://thesaleswhisperer.com/daily) you'll learn today on [The Sales Podcast](https://www.thesaleswhisperer.com/podcast)...
- Smith is an expert like a blacksmith
- Live and AI receptionist and website chat for the SMB space
- AI for chat on your site
- US-based English and Spanish instant translation for chat
- Playbooks allow workflows/sequences that can ask language preference
- Consumers want instant answers and responsiveness
- Maddy and I don't like AI bots to act like humans so admit that your bot is not human
- You and your prospects want to be efficient with their time
[](https://thesaleswhisperer.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLt4G9z9AOqK3zC86NPNbXAKXes7elR9kdtukUPGNcmMpf%2FgoORnO2Jf2XhGzNh1KsePxeOpRynT9VX21YIWWKaVMJI%2FFuXLAawrdbq7RJCY14P6frPm9djaMQRBxfwbPM%2BPjrgZGKU%2BMYxzPzniJc4op4WfvYAxOkc6X1t0kwYTHgg%2FgTiwurdvsJiVi8O9D4QJYChlit0&webInteractiveContentId=178194433547&portalId=443614)
- Refer your visitors to great resources to build good will
- It's inefficient for you to have a skilled expert answering your phones
- Their AI helps their receptionists know how to respond
- Your playbook will build over time so stick with it
- Just get started. You'll get a report after each call/chat.
- Responsive vs Perfection
- Cloud phone pad
- Track marketing campaigns
- Text from the system
- Whitelist numbers
- Overflow, i.e. answer if I don't pick up
- Test them with their free trial
- Secret shop them!
- Calculate your own time value
- Ignorance is not bliss
- Month-to-Month
- Choose-your-own-adventure
- Make outbound calls to confirm appointments
- Spam calls are blocked automatically for free
- Calls can be blocked and/or routed
- They'll be responding to text messages as well
## Links Mentioned In [The Sales Podcast](https://www.thesaleswhisperer.com/podcast)
- Visit [Smith AI's home on the web](https://smith.ai/) and for your free trial and use promo code "wes50" if you decide to subscribe
[The Sales Podcast](https://thesaleswhisperer.com/blog/topic/the-sales-podcast)
## Related posts
[](https://thesaleswhisperer.com/blog/get-a-better-problem-solver)
[custom AI solution development](https://thesaleswhisperer.com/blog/topic/custom-ai-solution-development), [Sales Training](https://thesaleswhisperer.com/blog/topic/sales-training), [ROI of AI](https://thesaleswhisperer.com/blog/topic/roi-of-ai)
## [Get a better problem](https://thesaleswhisperer.com/blog/get-a-better-problem-solver)
 [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer)
Jun 13, 2025
Your problem in business is that you need to find a better—or worse, i.e. bigger/more...
[Read more](https://thesaleswhisperer.com/blog/get-a-better-problem-solver)
[](https://thesaleswhisperer.com/blog/mario-martinez)
[The Sales Podcast](https://thesaleswhisperer.com/blog/topic/the-sales-podcast)
## [Control and Heal Yourself to Profit and Prosper: Dr. Mario Martinez](https://thesaleswhisperer.com/blog/mario-martinez)
 [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer)
Jun 19, 2023
Achieve your goals in wellness and production \[ LISTEN NOW ON APPLE PODCASTS \]
[Read more](https://thesaleswhisperer.com/blog/mario-martinez)
[](https://thesaleswhisperer.com/blog/brian-johnson)
[The Sales Podcast](https://thesaleswhisperer.com/blog/topic/the-sales-podcast)
## [Master Amazon Advertising For Your Business](https://thesaleswhisperer.com/blog/brian-johnson)
 [Wes Schaeffer](https://thesaleswhisperer.com/blog/author/wes-schaeffer)
Jun 13, 2025
The Secrets to Selling on Amazon
[Read more](https://thesaleswhisperer.com/blog/brian-johnson)
```json
{
"@context" : "https://schema.org",
"@type" : "BlogPosting",
"author" : {
"@type" : "Person",
"name" : "Wes Schaeffer",
"url" : "https://thesaleswhisperer.com/blog/author/wes-schaeffer"
},
"dateModified" : "2026-07-04T07:06:19.352Z",
"datePublished" : "2025-06-13T14:36:27.000Z",
"headline" : "Appear Bigger Than You Are With Smith AI",
"image" : [ "https://thesaleswhisperer.com/hubfs/Blog_Featured_Images/pexels-2457186.jpg" ],
"mainEntityOfPage" : {
"@id" : "https://thesaleswhisperer.com/blog/smith-ai",
"@type" : "WebPage"
},
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://thesaleswhisperer.com/hubfs/wes-header-lockup.png"
},
"name" : "Fixer Wes"
}
}
```
```json
{
"@context" : "https://schema.org",
"@id" : "https://thesaleswhisperer.com/#organization",
"@type" : "Organization",
"founder" : {
"@id" : "https://thesaleswhisperer.com/#wes"
},
"legalName" : "TSW Group, Inc.",
"logo" : {
"@type" : "ImageObject",
"url" : "https://thesaleswhisperer.com/hs-fs/hubfs/Wes%20Schaeffer%20The%20Business%20Fixer%20white.png"
},
"name" : "The Sales Whisperer®",
"sameAs" : [ "https://www.instagram.com/fixerwes", "https://x.com/fixerwes", "https://www.linkedin.com/in/thesaleswhisperer/", "https://www.youtube.com/@TheSalesWhispererWes" ],
"url" : "https://thesaleswhisperer.com/"
}
```
```json
{
"@context" : "https://schema.org",
"@id" : "https://thesaleswhisperer.com/#website",
"@type" : "WebSite",
"name" : "The Sales Whisperer®",
"potentialAction" : {
"@type" : "SearchAction",
"query-input" : "required name=search_term_string",
"target" : {
"@type" : "EntryPoint",
"urlTemplate" : "https://thesaleswhisperer.com/hs-search-results?term={search_term_string}"
}
},
"publisher" : {
"@id" : "https://thesaleswhisperer.com/#organization"
},
"url" : "https://thesaleswhisperer.com/"
}
```
```json
{
"@context" : "https://schema.org",
"@id" : "https://thesaleswhisperer.com/#wes",
"@type" : "Person",
"alternateName" : "The Sales Whisperer",
"image" : "https://thesaleswhisperer.com/hubfs/wes-suit-forward.jpeg",
"jobTitle" : "Founder",
"name" : "Wes Schaeffer",
"sameAs" : [ "https://www.instagram.com/fixerwes", "https://x.com/fixerwes", "https://www.linkedin.com/in/thesaleswhisperer/", "https://www.youtube.com/@TheSalesWhispererWes" ],
"url" : "https://thesaleswhisperer.com/about",
"worksFor" : {
"@id" : "https://thesaleswhisperer.com/#organization"
}
}
```