How To Have Tough Conversations, With Gene Hammett

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Professional Sales Tips you'll learn today on The Sales Podcast ...

• Gene was a guest on episode 102 back on 1/26/15

00:00 Bouncing Back from Financial Loss and Personal Transformation
06:26 The Importance of Tough Conversations in Leadership
09:20 Effective Leadership Development and Training
14:48 Leading Up and Creating a Culture of Open Communication
18:49 The Value of Private Coaching and Personalized Attention
20:43 Using Tools and Frameworks for Meaningful Change
26:25 The Importance of Having Tough Conversations in Business
31:11 The Power of the Missing Conversation
38:30 The Dangers of Avoiding Tough Conversations
43:37 Empowering Employees to Make Decisions
45:58 The Pitfall of Wanting to Be Liked Instead of Being a Leader
50:07 The Role of Jiu-Jitsu in Personal Growth
53:24 Gene Hammett's Approach to Helping Individuals with Tough Conversations

• “Help, I Need Leaders Now” was the original working title

• People often get promoted too soon and don’t have the requisite skills

• After their first draft, Todd Herman asked them, “Which is the most important chapter?” because their draft was too long.

• Most leadership training probably doesn’t work the way they think it will.

• You must apply what you learn.

• You must be a good listener to be a good leader.

• “Radical transparency” was described by Ray Dalio

• Avoidance is common.

• Lead up.

• The C-Suite likes to work with Gene, but you can outsource training for non-executives.

• Land and expand.

• He and his wife decided they needed to create a framework.

• His is step-by-step to find where the breakdown is. It took about 90 minutes, and they’ve been using it for 5-6 years.

• Listening is key.

• Be curious. Listen. Connect. (See “The new ABCs of Selling” below.)

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GUEST INFO:

• Order Gene Hammett’s new book, “How To Have Tough Conversations”

• Guest Site: https://genehammett.com/

• Guest Site: https://howtohavetoughconversations.com/get-the-free-resources/

• Guest LinkedIn: https://www.linkedin.com/in/genehammett/

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