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The Sales Podcast

Lee Carter Explains How To Persuade & Convince When Facts Don't Matter

We live in angry, chaotic times. Lee Carter explains how her book, 'Persuasion,' can help you connect with people to ensure your message is heard and wins.

Hosted by Wes Schaeffer  ·  The Sales Whisperer®

It's Not What You Say, It's What They Hear

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Persuasion Tips you'll learn today on The Sales Podcast...

  • You can be too authentic
  • If they can't hear you, it's not their fault
  • We're emotional creatures and want to connect
  • What's your objective?
  • Be honest with yourself. Are you looking just to get your friends to agree with you? That's not persuasion.
  • We are all empathetic other than sociopaths, narcissists, etc.
  • "Active empathy" is putting yourself in their shoes
  • It's not about you
  • Understand why they believe/feel/do
  • "Empathy is not an endorsement"
  • Culture today has us tribal and entrenched
  • This is not new
  • We're predisposed to ignore things that we disagree with
  • Get clear on your target audience to inject yourself into the conversation
  • Once you understand this, then create your "Master Narrative" and frame it around them
  • Then maybe have three supporting points
  • Create a visual to make your message stick

 

 

  • Trump said he would "build a wall." That's visual language.
  • Most decisions happen after you leave
  • What's your higher-order narrative that's above the facts? Support it with your three points
  • Find what's true to you and repeat it over and over like Trump's "Make America Great Again"
  • Live it. Breathe it. Own it.
  • Become known for it.
  • You need to become nauseous from your message before you change it
  • Talk to your ideal people to perfect your message
  • It's not what you say, it's what they hear
  • Make them pause. More than facts.
  • Tell stories
  • It's hard to argue with a story but have the facts to back it up
  • When to create a new category and when to thrive in an existing category
  • The message is still the message
  • The medium is not the message
  • You only have a few words to get your point across
  • You must be consistent
  • Show up big, or don't show up at all
  • Focus. Repeat. Do the right things.
  • Have a plan and execute.
  • People need to hear your message at least seven times

Links Mentioned In The Sales Podcast


About Your Host

Wes Schaeffer

Wes Schaeffer — The Sales Whisperer®

Host, The Sales Podcast

Sales trainer, HubSpot expert, and host of The Sales Podcast. Wes interviews the world's top sales professionals, marketers, and entrepreneurs—unscripted and without a filter—to give you tools you can put to work on your next call.

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