S.M.I.L.E. To Make Exceptional Sales, Steve Rigby

Put People First To Be First In Sales 

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Sales Tipsyou'll learn today onThe Sales Podcast...

• Experience is a great teacher, but the tuition sure is high
• "Trust, not technology, is the issue of the decade, " Tom Peters
• 14 years of referrals
• Become a better person is the challenge. Teaching sales is easy.
• "M" - It's up to "me" and turn it upside down and it's "we"
• "S" - keep it Simple for yourself and for your customers
  • What they have now is what is lacking so find out more about that
  • If you give people too many choices it hurts sales

• 70% of the sale is made my the human relationship/feel as referenced in"Customers Are People...The Human Touch" by John McKean
• "E" - enjoy everyone you meet and everything you do
• Put people first and your product last
• Call people you know and ask for referrals to bypass cold calling
• People buy you
• Time kills deals
• "Are you okay?"
• Knowledge-Skills-Desire = Habit
• Which is most important?
• Desire/Attitude is the front wheel of the tricycle
• The person seated on the tricycle is most important.
• Do you care about your customers?
• Do you have the character?
• Do you have the values and attitude?

Links Mentioned In The Sales Podcast

• Get Steve Rigby's book, "S.M.I.L.E: How a People-First Philosophy Creates Extraordinary Sales"
• Get Steve's first book, "Circle Selling : A Revolution-ary Approach to Sales Success"
• Connect with Steve on LinkedIn
• Call Steve at972.989.0957
• Get Tom Peters's book, "The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last"
• Get "Customers Are People...The Human Touch" by John McKean
• Get "The Referral of a Lifetime: Never Make a Cold Call Again!" by Tim Templeton
• Listen to Bob Burg on The Sales Podcast
• Get Zig Ziglar's book "Secrets of Closing the Sale"
• Get "Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions" by Daniel Ariely
• Get Steven "The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change"
• "To a Child, Love Is Spelled T.I.M.E."