Kajabi vs. Keap For Your Membership Site and Online Training?

(Check out the Keap CRM Mastery page for more tips and tricks.)

Back then—and still today—Infusionsoft offers some powerful features that Kajabi does not.

• Deep API integrations to expand the platform
• Multi-media marketing automation including email, direct mail, voice broadcasts, and text/SMS via the API
• CRM
• Sales pipelines with automation

But to be fair Kajabi offers some features that Keap does not, such as better, prettier, more responsive, and easier to build

• Landing pages
• Sales pages
• Webinar pages
• Event pages
• Video hosting
• Assessments/quizzes
• Multi-step checkout.

(To continue being fair, CustomerHub offers many of the same features as Kajabi at a lower price point. It used to only work with Keap, but that is no longer the case. However, if you already own Keap I'd recommend you start a trial of CustomerHub to see if it can meet your membership portal needs.)

Please understand that everyone with whom I have worked on Kajabi has had good things to say about the platform, especially its ease of use.

And I'm a big fan of

Buy and deploy whatever it is you will actually use!"

However, what I have learned after growing my own marketing agency since 2006 and working with thousands of entrepreneurs in dozens of countries is

What are your intentions?"

If what you offer is easy to replicate someone will steal it and sell against you.

Not good.

Not good at all.

But it happens every day.

Embrace Complexity

If your intentions are to go big then you need to embrace Dan Kennedy's recommendation to "embrace complexity."

What he and I mean by that is your system needs to be so complex under the hood that it is hard for someone to copy, but it's easy for your employees/staff/contractors to run.

Apple is a great case in point. There is some magic-ninja-voodoo-mojo going on under that glassy exterior of the iPhone, iPad, iMac, etc.

It's not easy making something so elegant and functional, yet easy and intuitive to run. That's why Apple is the most valuable company in the world.

Keap has learned this the hard way over the last several years, which has led to its rebranding efforts, the development of its new, simplified platform, and its exit from the membership portal space.

So Keap + CustomerHub or Memberium is for you if you're looking for:

• CRM & Sales Pipeline Management
• E-Commerce With Unlimited Products
  • Storefront
  • Custom order forms
  • Invoices
  • Quotes
  • Subscriptions
• Affiliate Marketing
• Marketing Automation
• Landing Pages
• Tracking & Analytics
• Multiple Simultaneous Users
• Unlimited Email Marketing
• Unlimited Customization

Kajabi helps you embrace complexity with ease. Kajabi is for you if you're looking for:

• A Membership/Training Portal
• A Professionally-Hosted Website + Blog
• Video Hosting
• Limited Products (Just on product to start, and a max of 100)
• Limited Domains (Just one to start, and a max of 3)
• Limited Contacts (Just 250 to start, and a max of 100,000)
• Limited Pipelines
• Affiliate Marketing (Growth and Premium)
• Marketing Automation
• Unlimited Landing Pages

Kajabi Kickstarter lets you start for $89/mo, with additional levels up to $399/mo, which has remained rather consistent over the last 7-8 years.

All in all, Kajabi is a solid platform with great features.

Deep Integration With Keap

"The first big difference is the level of integration with Keap.

"With Kajabi, you get a one-way data push from Keap to Kajabi.

"This means the member data comes over, but that is all—you are largely left to keep the two databases up to date on your own from there, so if you're delivering on a subscription membership model, be prepared for lots of manual updating.

"Memberium (and CustomerHub), on the other hand, offers a bi-directional sync with Keap, which means that all of the information in both systems stays up-to-date all the time, and both systems inform each other regarding changes (much more automated)!"

CustomerHub Allows For More Customization

"Second thing is related to the core functionality of the products.

"Kajabi is really set up to be a plug 'n play system, which is nice in many ways and can help pragmatist users get set up easier. Problem is that this also really limits what you can do with the product. If you can't do what you want out of the box, you're kind of SOL.

"Memberium and CustomerHub are both pretty easy to use and set up but don't offer as much in terms of plug 'n play content creation (at least for now). This means that users have to put a little more effort into content creation, but they have much more flexibility in terms of how they present that content to the end user."

Native Billing Portal

"Lastly, both Memberium and CustomerHub offer an out-of-the-box billing portal.

"This means that your members can not only consume membership content but also manage their accounts, passwords, billing, etc., all in the same place!

"This was at first a unique benefit of Memberium that no other system offered.

"There are lots of other little differences but I think these are the main ones to be cognizant of as an Infusionsoft Certified Partner. Hope this helps!"

Kajabi vs. Keap?

This is a tough call.

If you use all of the features of Kajabi you'll save money vs. piecing them together with Infusionsoft. While the integration between Keap and Memberium and CustomerHub is seamless, they are different companies.

If you need a full-blown CRM with enhanced e-commerce capabilities to build a big email list and manage bigger deals over time, Keap is the way to go.

If you're still unsure—and it's okay if that's the case—take Best CRM free quiz.

If you're still not sure after that, let's talk.

Now go sell something.